Shipping Policy

SHIPPING POLICY

We use uAfrica to fulfill all orders


HOW MUCH DOES SHIPPING COST?

Shipping costs are calculated at checkout based on your location.
Pricing does vary based on your location. Estimated costs:
R65 - Local
R85 - Main Center
R160 - Regional
Free - All orders from R500 

WHEN WILL I RECEIVE MY ORDER?

Your order should be delivered to you within 2-5 working days after we have processed it, depending on your location.

We are based in Port Elizabeth.

HOW CAN I TRACK MY ORDER?

All orders will receive a tracking number. You can find this in the email we send you once we have shipped your order with our couriers.
You can also find your tracking information by logging into your account and clicking onto the order you would like to track.

INTERNATIONAL SHIPPING

If you require international shipping please contact us at
info@theplugstore.co.za

IMPORTANT INFORMATION - DAMAGED GOODS

We take special care to protect fragile objects, however, if you find that your order has been damaged please contact us at info@theplugstore.co.za.

Please refer to our refund and exchange policy for more information.